Shipping & Exchanges
Orders received by 2PM EST will ship out within three business days (excluding holidays). Standard shipping for orders in North America is 3-10 business days. If you’ve ordered a garment that requires hemming, please allow an additional 5 business days for shipping.
Shipping in Canada is a flat rate of $20 CDN. Shipping to the United States of America is a flat rate of $30 CDN.
International shipping rates and times will vary. Please contact us for a shipping quote and estimated delivery.
All sale items are FINAL SALE and may not be exchanged.
All shipping charges are NON-REFUNDABLE.
We do not provide refunds only exchanges. We do not offer price adjustments.
Items being exchanged must be sent back unworn, in original condition and with all original tags attached. All exchanges must be accompanied by an RA # and be sent within 14 days of purchase.
United Stock Dry Goods must confirm all items being exchanged, once confirmed we will provide you with a Return Authorization (RA) number and shipping guidelines. Only garments with an approved RA will be eligible for exchange.
Any exchange that does not have an RA and or does not follow our return and exchange shipping guidelines will be charged a 25% restocking fee per garment.
**Please not that it is the responsibility of the customer to pay for all shipping charges incurred when exchanging an item**
HOW TO REQUEST A RETURN OR EXCHANGE
Please contact firstname.lastname@example.org, the subject should include the original order number as well as "EXCHANGE REQUEST". Please indicate the item you are hoping to exchange as well as a reason for this request. Please allow 48 hours for a response.