SHIPPING AND RETURNS
In most cases all orders received by 2PM EST ship out within two business days (excluding holidays and weekends).
The standard delivery time for all Canadian and United States orders is 3-10 business days.
Domestic shipping within Canada is a flat rate of $20CDN.
Shipping to the United States of America is a flat rate of $30CDN.
International shipping rates and times will vary depending on the country we're shipping to.
All discounted items are final sale and may not be returned or exchanged.
RETURNS AND EXCHANGES
Items being returned must be sent back new, undamaged and with all original tags attached, within 14 days of purchase.
***PLEASE NOTE THAT IT IS THE RESPONSIBILITY OF THE CUSTOMER TO PAY FOR ALL SHIPPING CHARGES INCURRED WHEN RETURNING AN ITEM.***
Request a return:
Contact us to request a return authorization and/or exchange.
Include the original packing slip and list the reason for the return.
In the case of a partial return mark which items you're returning.
Typically it takes 3-5 business days after we receive the return to process a refund or exchange.
Shipping charges are NON-REFUNDABLE.